Payment Policy

At N.M. Commerce, we strive to make your shopping experience secure, simple, and convenient. This Payment Policy outlines the methods of payment we accept and important information regarding transactions on our website.

Payment Processing


Payments made through this website are processed by a third-party payment processor. Hike Adventure uses the services of:

N.M. Brands Limited
Address: UNIT 1005, 10F BOSS COMM CTR,
28 Ferry Street, Yau Ma Tei, Hong Kong
Company Number: 79435010

By placing an order and completing a payment, the customer agrees that payments are processed on behalf of Hike Adventure by N.M. Brands. N.M. Brands acts solely as a payment processing entity and is not responsible for product delivery, customer service, refunds, or returns.


Accepted Payment Methods

We accept the following secure payment methods:

  • American Express (Amex)

  • Apple Pay

  • Google Pay

  • iDEAL

  • Maestro

  • Mastercard

  • Shop Pay

  • Visa

  • Paypal

Currency

All transactions on our website are processed in Euro (EUR). If you are paying with a different currency, your bank or payment provider may apply conversion fees.

Payment Security

We take payment security seriously. All transactions are processed through secure, encrypted gateways that comply with industry standards (SSL encryption and PCI-DSS compliance). Your payment information is never stored on our servers.

Order Confirmation

Once your payment has been successfully processed, you will receive an email confirmation with your order details. If you do not receive a confirmation, please check your spam folder or contact us.

Payment Issues

If your payment is declined or fails, please:

  1. Verify your card details or digital wallet credentials.

  2. Ensure you have sufficient funds or credit available.

  3. Contact your bank or payment provider for further assistance.

If issues persist, you may contact our customer service team at info@hike-adventure.com or via our Contact Us page.

Fraud Protection

To protect against fraudulent transactions, we may conduct verification checks on orders. If additional information is required, we will contact you directly. Orders may be delayed or cancelled if fraudulent activity is suspected.

Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to us at info@hike-adventure.com or call +447366221789 for support.

Company Information