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Questions about sizing, orders, or returns? Reach out — our team responds within one business day.
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Frequently asked
Returns and refunds
Our customers' satisfaction is our number one priority. We offer a full refund when the product has not been opened and is unused, and a partial refund when the packaging cannot be accounted for.
Customers are responsible for return shipping costs. Returns must be in the original packaging with proof of purchase.
Payment security
We offer 100% secure payments. Your data is protected with SSL security. Pay safely and securely with your own bank.
Delivery times
Processing time: 2 – 4 working days (Mon – Fri)
Delivery time: 5 – 10 working days (Mon – Fri)
Full details: Shipping Policy and Return Policy.
Company information
Legal and registration details for Hike Adventure.
- Company name
- N.M. Commerce
- Address
- Anjelierenstraat 13, Purmerend, 1441HK, The Netherlands
- Phone
- +44 7366 221789
- Customer service hours
- Monday to Saturday, 9:30 AM – 7:00 PM
- Company number
- 89402669
- VAT number
- NL004723901B64
- D-U-N-S number
- 494615488